How To Use ezTrack

The ezTrack module is simplicity itself to use. To send documents for translation and obtain the completed work, just do the following:

1.       Enter your personal ezTrack zone.

2.       Activate a new order. To do this the customer attaches the documents to be translated, indicates the desired date for completion and the language for the documents to be translated into, and specifies any special requirements.

From here the documents are automatically transferred to the server, a new order is generated, and notification of the new order is promptly delivered to the project manager's workstation.

After analysis of the documents, the manager supplements the order with information on the size, cost, and timeline for the work, then prepares and sends the customer a work order.

3.       Receive prompt notification that analysis has been completed, inspect the documents, and then confirm the order, thereby signaling the manager that work may begin.

4.       After completion of the work, receive notification that the order is complete, go to the order, and download all translated documents. The documents may also be downloaded more than once.  This feature of the system enables the customer to maintain a current base of previously-translated documents within the ezTrack system for a specific time period and, if necessary, easily restore documents.

User access settings for the ezTrack system are sufficiently flexible to configure a convenient system of managing the translation process, customized for your company. This way, if necessary, your company employee responsible for confirming orders (for instance, from the purchasing department) may be assigned the right to inspect and confirm orders placed by other employees of your company, and to draw up a report containing a complete list of orders executed by Neotech over a given period.